AccountMate offers "instance-based" support versus charging for support calls by the minute. In this way, we are able to respond faster and provide the highest quality, personalized support in the industry. Following are brief descriptions of our maintenance and support plans:
AccountMate Software Services Includes upgrades and updates, plus unlimited support instances for non-system manager modules and unlimited access to online self-paced product training (5 concurrent users).
Includes updates, discounted upgrades to new versions, one support instance per non-system manager modules and unlimited access to online self-paced product training (2 concurrent users).
AccountMate Support Includes Updates; requires all modules purchased at any time must include source code except for System Manager
AccountMate Extended Support Visual AccountMate LAN 5 only. Phone support only.